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Whether it’s about your order or the purpose behind what we do—we’re here.
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Have a question about your order, sizing, or anything else? We’ll get back to you within a few business days.
Every message matters to us—just like every piece we make.
Frequently Asked Questions
Quick answers to common questions.
How long does shipping take?
Orders are processed within 1–2 business days. Shipping typically takes 3–7 business days depending on your location.
How do your sizes fit?
Each product includes its own size chart on the product page to help you choose the best fit before ordering.
Do you offer international shipping?
Yes, we ship internationally through Printful’s global shipping network. International customers are responsible for applicable shipping costs, customs fees, taxes, or import duties.
What’s your return policy?
Because all items are made-to-order, we only offer replacements or refunds for damaged, defective, or incorrect items reported within 30 days of delivery. Lost packages must also be reported within 30 days after the estimated delivery date.
Can I track my order?
Yes. Once your order ships, you will receive a tracking number by email so you can follow your package delivery status.
What materials are your products made from?
Product materials may vary depending on the item. Each product page includes detailed material and fabric information before purchase.
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